British Airways = Bloody Awful!
Image created by Chat GPT October 2024 First Message to BA via their website: My first flight was delayed and I was resigned to missing my connecting flight. However, they made up time and I had a chance to make the next flight. I ran off the flight to passport control where a BA assistant said I could still make the flight but my boarding pass didn’t let me through. The only BA employee (Ágata) behind a desk there was attending a customer (whose flight was 2 hours later), though was not doing anything other than being on hold on a mobile phone. I told her that I was going to miss my flight if she didn't help me but she completely ignored me. After around ten minutes, and thanks to a border force employee, she reluctantly attended to me. She then told me that my name had been taken off the connecting flight (Why did this happen when there was still time for me to make it to the plane before boarding closed 20 minutes before the flight?) Security was partic...